Frequently Asked Questions

There's a good chance that the question you've asked has been posed before. The answers to frequently asked questions might also provide the answer to your query. Easily find the answer to your question.

General

To take a vacation, you should always consult with the client you are currently working for. Once the client has approved it, you can submit a request through your account, including the client's approval.

If you are sick, you are expected to first call and inform the client. Additionally, you can contact JP by phone between 08:00 – 09:00 to report your illness.

We work hard to improve our organization. If you have feedback or compaints, please share this with us, using the compaints page .

Financial

You will receive the annual statement from us once a year on January 31st.

Your holiday pay is paid out annually on May 31st. If you leave the company earlier, it will be included in the final settlement.

The amount of your salary is determined based on the collective labor agreement (CAO) and possibly market conditions.

FAQs

Depending on the profile and service, we start from our active pool within 24-72 hours.

Yes definitely! We provide employees for all types of services.

Yes, we plan the various shifts effectively, take into account surcharge schedules and cut-off times of customers.

We research and provide briefings on hygiene code and customer standards (BRC/IFS/FSSC). We also make e-learning and on-site checklists available. We feedback findings weekly and make adjustments as needed.

We are happy to think with you about providing permanent positions such as operators, team leaders, planners and QA roles through secondment and recruitment.

We are happy to think along for fill-ins with in-house services.